
Review of Oct and introducing Nov
October 28, 2020
We're chatting about everything we covered in Oct and what's coming up
We're chatting about everything we covered in Oct and what's coming up
We're talking about the here and now and the future
The FCA expectations on complaint handling, business plan
Being flexible for your business, for your staff and your customers
We're talking about how businesses can show impartiality when they are part of the complaint and all about SRCs.